CUSTOMER SATISFACTION SURVEY

Company Name:

Address:

City/State:

Zip Code:

Your Name:

Title:

Email:

Sales Department Review:

1. Overall, how satisfied are you with the service you received from our sales department? 

Please check one:

Very Satisfied   Satisfied   Dissatisfied  

Very Dissatisfied

Please rate the service you received from the sales representative who recently assisted you. 

Sales Representatives Name: (optional)

2. Please check one: 

Was courteous?   yes   no

Was knowledgeable?   yes   no

Communicated well?   yes   no

Was helpful?   yes   no

Provided accurate answers?   yes   no

Responded in reasonable time frame?   yes   no

Followed through on things promised?   yes   no

Completed issues to your satisfaction?   yes   no 

3. Please use this space to add any comments you may have: